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Apps in Italy to call a taxi

With modern smartphones, and some (good!) apps available, it's not difficult to get a taxi anywhere in the world - and, today, we're going to learn how to do it in our beautiful Italy!


Apps in Italy to call a taxi

Today I bring you a very special post: Apps in Italy to call a taxi! First of all: taxi is not a cheap service in Italy, however, I suggest that you know how to call a taxi in case of need, unforeseen, or as a plan B – for a rainy day, for example. So, without further ado, let’s get to know the best apps to call a taxi in Italy. Stay with us and make the best of the boot country! Here at Your Travel to Italy with Ana Patricia you make the trip of your dreams! ALSO: see our “Accommodation in Italy – Tips for your holidays!”

Our Introduction

When we think of transport in Italy, we think – several times – of public transport, but it’s always good to have a kind of “plan b” in your hands and, if it’s on your cell phone, even better! Today I tell you which are the best apps to call a taxi in Italy.

Is the taxi a common means of transport in Italy?

As I mentioned before, it is an expensive service, so anyone who can avoid using it, avoids it at all costs! But it is obvious that, from time to time, during an emergency, for example, it counts as an option. Take advantage of cities that offer great public transport options to their visitors, such as trains, buses and subways. Learn here how to use the subway in Rome, Milan and Naples.

List of apps in Italy to call a taxi

Below is a list of the most used apps in Italy, reliable and that, believe me, can help you a lot! Also read: What are the best apps for traveling to Italy?

WeTaxi (for iOS and Android)

Created in 2015, it is one of the best apps – the Italians love it! Based on your geolocation, the app allows you to call the nearest taxi, and calculate, on average, the amount you will spend to go to the desired destination. Click here to learn more: WeTaxi.

FreeNow (for iOS, Android, Huawei)

This app not only works in Italy, but also in 100 other cities in Europe. On Italian soil you can find the service in the cities of Milan, Naples, Rome, Turin, Catania, Palermo and Cagliari. One of the most interesting features is that you can book the taxi 4 days in advance! Click here to learn more: FreeNow.

ItTaxi (for iOS, Android, Huawei)

It has 12,000 taxi drivers throughout Italy and is present in 78 cities across the country. Like all other apps, it also works very well and its strong point is that it stores your ‘favorite routes’. If you are going to be in a city for more than a week, and intend to use a taxi, it can be very useful! Click here to learn more: ItTaxi.

Apptaxi (for iOS and Android)

It covers 18 Italian cities including Bologna, Cagliari, Milan, Palermo and Venice. The app is made up of the main radio taxi operators in Italy and, with it, you can earn miles. Click here to learn more: Apptaxi.

How is the cost of taxi service in Italy calculated?

The rate and regulation of the service are different from region to region and also from city to city. Taxi service prices in Italy are among the most expensive in the world, and this “gets worse” in cities like Rome and Milan. Anyway, I’ll tell you right now how the calculations are done and what can increase this value in a kind of absurd way! Come with me!

Taxi service is, by definition, a non-regular public transport service. Behind its operation is a complex and detailed legislation known as the Taxi Basic Law, of January 15, 1992 – Italian federal law n.21. Also read: How to buy a prepaid SIM card in Italy? 

For the calculation of values, there is the Legge Quadro that governs only the general (federal) rules and leaves regions and municipalities free to stipulate their own tariffs, that is: each local public administration can establish a tariff and issue a Municipal/Regional Regulation that must be complied with by taxi drivers.

Why is it so expensive?

Because the legislation authorizes a multiple tariff, that is: there are values for the urban service, and additional values charged per kilometer for the extra-urban service. This multi-base rate is calculated based on travel time and based on kilometers traveled. Also read: What Is The Average Cost Of A Day In Italy?

What are the rates?

There are several factors that affect taxi service rates. Below is a national average of the rates practiced – remembering that they can be more or less depending on the city, as it is an average. Remember to always check that the taximeter is on as soon as you get in the car, ok?!

Common rates are:

  • Night shift working days (Monday to Friday) – Active from 10:00 pm to 6:00 am – Average rate: EUR 3.10.
  • Evening period for weekends and holidays – Active from 10 pm to 6 am – Average rate: EUR 6.20.
  • Price per kilometer driven – during business hours – Average value: EUR 1.10.
  • Price for each hour of stopped waiting – Average value: EUR 28.00.

Supplementary fees are:

  • when the meter exceeds EUR 12.50 the price per kilometer rises to EUR 1.50.
  • if the car’s speed reaches 50 km/h for more than 60 seconds, the value per kilometer increases to EUR 1.70.


  • When you call a taxi, know that some taxis turn on the taximeter when the call is received and, depending on your location, the price can reach very high values!
  • The taxi DOES NOT TAKE MORE THAN THREE ADULT PEOPLE. If you are with more people: either call two taxis, or specify that you need a bigger car – maximum FIVE seats.
  • No taxi driver “asks” if you need a taxi! If approached, politely decline and look for an official taxi.

And the luggage?

Well, the first piece of luggage (per person) is free, but there may be an additional charge if you have more luggage. The average rate for each extra piece of luggage is EUR 1.00. Also read: The Seasons in Italy! How to pack?

How can I recognize an official taxi in Italian cities?

Official taxis ALWAYS have the TAXI identification on top of the car, the city comune emblem, and the registration number. The registration can also be checked inside the car, in addition to having the rates mentioned above. NEVER use clandestine taxis! It’s dangerous and can give you a lot of headache!

Good to know…

Watch this video and learn: What is the average cost of a day in Italy?

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Apps in Italy to call a taxi – Despite being an expensive service, it is always good to have references when calling a taxi in Italy. It’s important for you to know that, suddenly, you may need a plan B and there’s nothing better than being ready for it, right?!

 If you feel insecure, have no time, and need help to organize your trip, don’t hesitate to contact me! I will love to help you make your dream trip to Italy come true. And how can I do that? Keep reading this post until the end and you will understand how we make your life and your trip much easier

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